Refund & Cancellation Policy

The Refund & Cancellation policy for all payments made towards account opening or any other services using any mode of payment shall stand as under:

  • The Fees paid towards account opening charges for enabling equities and commodities, or any other services is non-refundable
  • Pick up of required documents related to the account opening procedure is subject to availability of our representatives, given at any particular time and location.
  • In case your account has not been opened by Team GSPL, after the fifteen day passing by from the day of collection of all necessary supporting documents and receipt of all due authorizations from you, you may request for a full refund of the charges as paid by you towards account opening.
  • In case you have paid the charges relating to account opening multiple times, please create a ticket here and we will initiate the necessary procedure to refund your money.

Note: The completion of the refund procedure is subject to agencies such as banks, payment gateways.

Notice

All notices, correspondences or communications issued under this agreement shall be served in any one or more of the following modes of communications and such notice or communication shall be served at the ordinary place of residence and/or last known web address / residing address and / or at the ordinary business address of the party to this agreement such as -

  • By hand
  • Delivery by post
  • By registered post
  • Under certificate of posting
  • By email or fax
  • By affixing it on the door at the last known business or residential address.
  • By oral communication to the party or on the last known telephone number or on the recording machine of such number.
  • By advertising in at least one prominent daily newspaper having circulation in the area where the last known business or residential address of the party is situated.
  • By notice posted on the notice board of the Exchange if no address is known. Any communication sent by GSPL to the Client shall be deemed to have been properly delivered or served, if such communication is returned on GSPL as unclaimed / refused / undelivered, if the same was sent in any one more of the above modes of communication to the ordinary place of residence and / or last known web address /residing address and / or at the ordinary business address of the party to this agreement.